OutboundSpamException

  • latticemarketing

    (@latticemarketing)


    7 years, 8 months ago

    5.2.0 STOREDRV.Submission.Exception:OutboundSpamException; Failed to process message due to a permanent exception with message WASCL UserAction verdict is not None. Actual verdict is HipSend, ShowTierUpgrade. OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is HipSend, ShowTierUpgrade. [Hostname=BYAPR05MB4501.namprd05.prod.outlook.com]

    HostName: cloudServer
    OS: Windows NT CLOUDSERVER 6.1 build 7601 (Windows Server 2008 R2 Enterprise Edition Service Pack 1) i586
    PHP: WINNT 7.0.21 English_United States.1252
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes, zlib_encode=Yes
    WordPress: 4.9.8 en_US UTF-8
    WordPress Theme: The Law
    WordPress Plugins: Autoptimize, Google Analytics Dashboard for WP (GADWP), WPBakery Page Builder, Post SMTP, Slider WD, Velvet Blues Update URLs, WordPress Importer, Yoast SEO, WPForms Lite
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email
    Postman: 1.9.5
    Postman Sender Domain (Envelope|Message): outlook.com | outlook.com
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SMTP (smtp:tls:login://smtp.office365.com:587)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 0 | 9
    Postman File Locking (Enabled|Temp Dir): No | /tmp

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  • shinerweb

    (@shinerweb)

    7 years, 8 months ago

    A couple of possibilities…

    Although it uses the word Spam, the “OutboundSpamException” can also mean, that the connection to the Outlook server or the machine that tried to connect to the Outlook server appeared to show “spam like behaviour”

    Are you trying to send it with a “free” Outlook/Hotmail address account, or an Office365 type account?

    Have you authenticated the account that you are trying to use so that it has permission to use Post SMTP to send mail?

    Those are my first two guesses, but there is also the chance that the following is valid:

    It could be the Outlook server basically refusing to send your message because it thinks it is spam, so that returns a mail failure to Post SMTP.
    What was the contents of the message? (Did it contain bad HTML or a lot spammy words likely to trip up filters).
    Have your checked that the IP address of your connecting machine was not on any RBL’s?
    Did you run the content of the email through a spam assessment tool?

Viewing 1 replies (of 1 total)

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