• Resolved premislaus

    (@premislaus)


    Hi!

    I’m working on a website and I faced some troubles with the Audio Album plugin.

    I’ve copied the shortcodes from Your instructions to the text block (using text editor) but it seems that WP added both his native player AND Audio Album plugin in one place – you can distinguish 2 colour themes…

    How to get rid of this?
    I would appreciate Your help!

    The page I need help with: [log in to see the link]

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  • Plugin Author cubecolour

    (@numeeja)

    It is likely that this is caused by a CSS rule in your theme or another plugin adding the replacement buttons.

    To isolate which component caused this, temporarily deactivate all other plugins to see whether that solves the issue. If so activate the plugins one-by-one until the issue reappears to determine which plugin adds the CSS rule. If it is not found to be a plugin, temporarily switch the theme to one of the default ‘twenty-something’ themes to determine whether the theme is doing this.

    Once the component causing the issue is identified, further investigation can be concentrated on that to resolve the issue.

Viewing 1 replies (of 1 total)

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