Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hi @ugurcelikuur

    Hope you are doing well today.

    I ran some tests in my lab site but couldn’t replicate this issue, since word limit doesn’t show any error I’m not sure why this is happening on your end.

    I suspect this due to a CSS conflict between forminantor and your plugin and theme, if you wouldn’t mind, please share the page URL where your form is added so we can check the page source code to find more clues.

    Best Regards
    Amin

    Thread Starter ugurcelikuur

    (@ugurcelikuur)

    Hello, I am sharing it with you temporarily.

    You can see the problem when you reach the third page.

    Form: https://bit.ly/4kRqvVs

    Thank you

    Plugin Support Williams – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @ugurcelikuur ,

    I hope you’re doing well.

    While it seems to be related to a conflict, I would like to test it on my test lab if possible. You can duplicate the form, remove any sensitive data if needed, before sharing it.

    To share it with us, you can use a service like Google Drive, but keep in mind to set the share link to be public.

    You can check here how to export a form in order to share it – https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    I hope to hear back from you soon.
    Best Regards,
    Williams Valerio

    Thread Starter ugurcelikuur

    (@ugurcelikuur)

    Hello,

    I am sharing the Google Drive link I created for the form I exported.

    https://drive.google.com/drive/folders/1ozQqoPDV-Q1hU3hWO0xSuQ5pyjgWxmnT?usp=sharing

    Plugin Support Williams – WPMU DEV Support

    (@wpmudevsupport3)

    Hi @ugurcelikuur ,

    I hope you’re doing well, and thanks for sharing the form export.

    The issue is, in fact, related to the max character limits and the text area with the Material Theme set for the form.

    I’ve forwarded this to the Forminator team. Please keep in mind that we can’t give you an ETA of when this could be fixed, as it will require some development as well as QA tests, but keep in mind having Forminator updated.

    In the meantime, you can use another form theme if possible.

    I do apologize for the inconvenience.
    Best Regards,
    Williams Valerio

    Plugin Support Dmytro – WPMU DEV Support

    (@wpmudevsupport16)

    Hello @ugurcelikuur,

    I hope you’re doing great today!

    The fix is expected in Forminator 1.45, but we currently don’t have an ETA to share, I’m afraid.

    I’ll be marking this topic as resolved for now. Please feel free to reopen it, in case you need further assistance.

    Best Regards,
    Dmytro

Viewing 6 replies - 1 through 6 (of 6 total)

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