Overly complex, intrusive registration

  • FolioVision

    (@foliovision)


    10 years, 9 months ago

    The intentions behind the Sucuri Security Plugin are noble. Unfortunately, the plugin seems to have spun a bit out of control. In the latest version, author level users seem to be getting the security notifications occasionally.

    On top of that Admins are getting too many notifications by default (too many notifications means not paying enough attention to those which come, some of which may be genuinely important).

    Lately Sucuri has taken to taking over the entire dashboard unless we register their plugin (originally we just needed to install it). This is extremely rude and selfish behaviour (Yoast and WPMUdev are the two others who think they own your WordPress admin space) and the main reason for the two star review. If Sucuri fix this issue (only put up your registration request inside YOUR settings page please or at least make it dismissible without registering), then I would rate the plugin a 4. One star is lost for the excessive complexity of what should be a simple set and forget experience.

    All in all, running what should be an install and relax plugin has become a tedious chore.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter FolioVision

    (@foliovision)

    10 years, 9 months ago

    I should note we are pro users of Sucuri malware services and they do offer great value when actually working on your site(s). Really there’s no need for Sucuri to hard sell their services like this (unlike Yoast who most of the time is selling what others offer free).

    How much trouble setting up Sucuri Security plugin is affects people like us who are managing close to a hundred sites more than someone with just a single site.

    Alec

    PS. I would have added my additions directly to the review above but I don’t seem to have that option.

    Daniel Cid

    (@ddsucurinet)

    10 years ago

    @foliovision: Thanks for the honest review. I really appreciate the feedback and I am taking note to add it to our roadmap.

    *And sorry for the late reply as I missed some of the reviews and I am trying to go back into them right now.

    thanks,

    Thread Starter FolioVision

    (@foliovision)

    10 years ago

    Hi Daniel,

    Thanks for your note.

    I don’t know if you’ll be able to fix the issues. It’s more of an attitude shift. The WordPress pro community seems to have lost its way and focused only on a cash grab right now (Yoast actually removed free functionality recently with v3). Admin notifications have become like pollution (I was on someone else’s site as a subscriber and getting either Sucuri or Yoast paid upgrade notifications in the dashboard! – sorry not to be specific I’m not at the computer with the screenshots of those notifications now).

    There is no excuse for Sucuri free not to have basic login lockout limits (instead of just endless spammy notifications about attacks). There are half a dozen free plugins which incorporate that code. But why include Sucuri free on a website with another security plugin for just the basics?

    In the end, we’ve pulled Sucuri from all our servers (despite being a client) as there are only problems and no solutions in the free plugin.

    As I said, it’s an attitude shift. Helping people instead of strongarming them for cash. You guys had it at the beginning but policy is now run by the marketing and ROI crowd.

    Thanks for listening, Alec Kinnear

Viewing 3 replies - 1 through 3 (of 3 total)

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