Overview screen empty after 3.9 update

Resolved Hannes Salen
(@hannes-salen)

11 years, 5 months ago

I just installed the latest update of slimstat and since then I have an empty overview screen. Only if I deselect the top language family option in the screen options I get all my stats.
Also there is a checkbox without a title between the rankings and top language family option in the screen options. It doesn’t seem to do anything if (de)selected.
Last thing, in the bottom of the screen I get the text : “Thank you for creating with WordPress. Version 4.0.1” over the boxes I selected to see in the overview. In all other screens this text is just below the last box.
The website is an intranet site so not accessible.

https://ww.wp.xz.cn/plugins/wp-slimstat/

Viewing 14 replies - 1 through 14 (of 14 total)

Plugin Contributor Jason Crouse
(@coolmann)

11 years, 5 months ago

Do you have access to your webserver and mysql error logs? Could you see if there’s anything in there that stands out?

Thread Starter Hannes Salen
(@hannes-salen)

11 years, 5 months ago

Sorry I don’t have access. It’s not a big problem though, everything works fine as long as I don’t select the top language families.

Plugin Contributor Jason Crouse
(@coolmann)

11 years, 5 months ago

I’ll see if I can reproduce the issue on our dev environment.

Thread Starter Hannes Salen
(@hannes-salen)

11 years, 5 months ago

Can it help you if I send you a screenshot?

Plugin Contributor Jason Crouse
(@coolmann)

11 years, 5 months ago

Sure.

Thread Starter Hannes Salen
(@hannes-salen)

11 years, 5 months ago

You can find the screenshots on my dropbox:
https://www.dropbox.com/sh/71yiy8zy1mykqlt/AAA8igQSMqQVvdk6CAauR8Y4a?dl=0
I noticed the thank you for creating misplacement only happens when the screen options menu is extended.

Plugin Contributor Jason Crouse
(@coolmann)

11 years, 5 months ago

Would you be able to edit the plugin’s source code to see if things change? I could send you detailed instructions on what to change and where, if that’s okay with you.

Contact us at http://support.getused.to.it/ for more information.

Camu

Plugin Contributor Jason Crouse
(@coolmann)

11 years, 5 months ago

Version 3.9.1 will include a fix for this issue.

Thread Starter Hannes Salen
(@hannes-salen)

11 years, 5 months ago

Hi Camu,

Sorry for the late reply, but I had a long weekend so didn’t check my mail. I’m able to change the source code but it’s maybe easier to just wait for version 3.9.1.

thanks,

Hannes

Plugin Contributor Jason Crouse
(@coolmann)

11 years, 5 months ago

Okay cool.

Thread Starter Hannes Salen
(@hannes-salen)

11 years, 5 months ago

I installed the 3.9.1 update this morning but still have the same problem. I submitted a ticket on your website.

Plugin Contributor Jason Crouse
(@coolmann)

11 years, 5 months ago

Yes, I’m sorry for not being clear. Go to Slimstat > Settings > Maintenance tab. Under the Miscellaneous section, click the NO PANIC button and see if that solves the problem 🙂

Thread Starter Hannes Salen
(@hannes-salen)

11 years, 5 months ago

Allright, this seems to have solved the problem.
Thanks for the great plugin and the great support, wished I got that great support everywhere … 🙂

Plugin Contributor Jason Crouse
(@coolmann)

11 years, 5 months ago

Great

Viewing 14 replies - 1 through 14 (of 14 total)

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