Oxygen Template

  • Resolved canariassmart

    (@canariassmart)


    3 years, 10 months ago

    Hi, i have import Oxygen builder template, but I can not edit the content, it shows me blank innen content
    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support C S Sultan

    (@cssultan)

    3 years, 10 months ago

    Hi @canariassmart , can you give us a screenshot or screen recording of what you see when you try to edit the page?

    Also, if possible, could you collect the latest logs from WooCommerce > Status > Logs and send them to us via email?

    Then we will look into the matter to help you out.

    Thanks.

    Thread Starter canariassmart

    (@canariassmart)

    3 years, 10 months ago

    Thanks

    Plugin Support C S Sultan

    (@cssultan)

    3 years, 10 months ago

    Hi @canariassmart , we received your email. We are looking into it and will get back to you soon.

    Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    3 years, 9 months ago

    Hi @canariassmart , in your case, when you edit a funnel page, can you do the following:

    1. ​Below the page you will find a black section that says “Edit with Oxygen”.
    2. On that section, you will find an option that says “Render Using Template” (see image).
    3. Make sure no template is selected there. Then click on Edit with Oxygen and it should work.

    Let us know the outcome. Thanks.​

    Plugin Support C S Sultan

    (@cssultan)

    3 years, 9 months ago

    Hi @canariassmart , I was following up to see if you found the solution to your issue.

    Thanks.

    Plugin Support C S Sultan

    (@cssultan)

    3 years, 9 months ago

    Hi @canariassmart , since we didn’t hear from you for a while, I am marking this as resolved.

    Please open another thread if you face any further issues.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

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