Package is always deleted

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Yeasin

    (@mdmamun-1)

    2 years, 9 months ago

    Hi @devmoc ,

    Thanks for your support topic.

    We checked and see it is working correctly as you can see in the video clip here- https://d.pr/v/ilZEI3
    → Did you check the theme or plugin conflict on your website? because It looks like there might be a conflict on your site. So, this will need to check if that is coming from any other script.

    Please follow the below procedures for testing purposes.

    • Temporary deactivate all plugins except the latest version of the WP User Frontend Plugin.
    • Use a default theme such as twenty-twenty or twenty-twenty-one.
    • Make sure you’re using PHP version 8.0 on your website.
    • Clear your site cache as well as the browser cache and try the process again.

    If you are still having the problem, then kindly contact us through the website for further assistance.

    Regards!

    Thread Starter devmoc

    (@devmoc)

    2 years, 9 months ago

    Thanks for the info.

    Switching to the default theme, and then back to Hello Elementor fixed the problem. 😎

    (I had already tried the other points).

    Best regards

    Md. Yeasin

    (@mdmamun-1)

    2 years, 9 months ago

    Hi @devmoc ,

    Great! Glad that you got it fixed.
    As this topic has been resolved, I am going to resolve it now.
    Feel free to create a new support topic so that we can help you more.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Package is always deleted’ is closed to new replies.