Package settings – tabs not working

  • Resolved digbymaass

    (@digbymaass)


    4 years, 10 months ago

    Tried in several browsers on desktop and laptop Macs. The Lock Options and Icons tabs are not working.
    I’ve had to go to the inspector and turn off display:none in .tab-content .tab-pane to be able to see the settings.
    This is REALLY annoying.

    The only thing console has to say about it that might be relevant is

    This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning

    No idea what it means though.

    Reverting to version 3.1.28 makes them work again.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Sohrat

    (@sohrat)

    4 years, 10 months ago

    Hi @digbymaass

    Please mention in which version you are facing this issue. The Lock Options tab and the Icons tab working perfectly from our side.

    Please update your WPDM copy, the Lock OPtions and Icons should work. If updating doesn’t resolve the issue, there can be a conflict with another plugin, please enable/disable other plugins for checking.

    Don’t forget to let me know if you are still facing the problem or not.

    Thanks

    Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    4 years, 10 months ago

    Hi,
    Please try deactivating other plugins temporarily if any other plugin causing the conflict. UI library ( css / js ) was not changed in the last update.
    However, if that doesn’t resolve your issue, please post here https://www.wpdownloadmanager.com/support/forum/download-manager-free/, we may need to check the issue in detail.

    Thread Starter digbymaass

    (@digbymaass)

    4 years, 10 months ago

    The latest version 3.2.12 – and the previous version doesn’t work either. I may not have used the editor since the previous update, so the problem probably started on the previous update.

    Using the Troubleshooting plugin it appears that the plugin Stop Bad Bots is the problem. Since our site’s bandwidth is stolen by the many bots active I really would like to continue using it. If you can figure out why it’s disabling the editor tabs that would be great.

    Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    4 years, 10 months ago

    if your plugin blocks any wpdm js code from the admin site, this may happen. Stop Bad Bots plugin should not interfere with the wpdm page on the admin side, you may need to contact that plugin author.

    Thread Starter digbymaass

    (@digbymaass)

    4 years, 10 months ago

    I found the problem. Both plugins are loading bootstrap.min.js into the classic editor and creating two events on each button – the functions differing.

    If I disable stopbadbots bootstrap.bundle.min.js the tabs work normally, with just the one event. Not sure I’ve explained it clearly but I can’t show a screengrab.

    Checking “Disable Bootstrap JS” in WPDM settings did not prevent bootstrap.min.js from loading.

    Download Manager button event:

    /download-manager/assets/bootstrap3/js/bootstrap.min.js?ver=f067a50be8e70f7a4c0f9ec4927f2895

function(c) {
  c.preventDefault(), b.call(a(this), "show")
}

    Stopbadbots button event:

    /stopbadbots/assets/js/bootstrap.bundle.min.js?ver=f067a50be8e70f7a4c0f9ec4927f2895

function(t) {
  t.preventDefault(), Wi._jQueryInterface.call(p(this), "show")
}

    Stopbadbots’ bootstrap js has a slightly different file name. Is there any way of preventing WPDM from loading Stopbadbots’ js? Why is it loading it if it’s in a different directory with a different name?

    • This reply was modified 4 years, 10 months ago by digbymaass.
    Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    4 years, 10 months ago

    This is happening for double bootstrap js inclusion. Stopbadbots shouldn’t add bootstrap js in wpdm admin pages, please ask that plugin author, to keep their CSS/JS within their plugin pages to avoid any such conflict.

    Thread Starter digbymaass

    (@digbymaass)

    4 years, 10 months ago

    I’ll try!

Viewing 7 replies - 1 through 7 (of 7 total)

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