Package Size Calculation Issue

  • Resolved iliasgiannaros

    (@iliasgiannaros)


    1 month, 1 week ago

    On plugin version 3.2.1, noticed that the fields where we used to define the parcel dimensions (Small, Medium, Large) have been changed to fix values, we can’t edit them anymore.

    I would like to ask how the pricing is now determined based on the parcel size. Is it calculated automatically based on the dimensions set in the WooCommerce products, or is there another configuration we should be aware of?

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  • Plugin Support bonobox

    (@bonobox)

    1 month ago

    Hello,

    Thank you for reaching out.

    The functionality you mentioned was unfortunately not an official feature. The fields in the shipping settings were always intended to reflect the dimensions of the largest available compartment. As part of recent improvements, these values have been standardized to fixed inputs to streamline and simplify the process for all partners.

    For pricing, we recommend setting fixed values based on your operational needs. Our Sales team is available to support you in determining the most suitable setup.

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: bonobox
  • Last activity: 1 month ago
  • Status: resolved