Packaging Not Upsizing

  • Resolved realitek

    (@realitek)


    8 years, 10 months ago

    I have set up in the settings the Small and Medium Flat Rate boxes for USPS. I’ve also set dimensions for the products and the idea is that if the total dimensions for the number of units exceeds the size of the box, it upsizes the box to the next one and charges the correct size box. So if I put 1 or 2 items in the box, it will fit in the small, but if I select 6 (for example), it should show me pricing for the Medium box instead. Am I doing something wrong or is this functionality not possible with Woocommerce Services? Thanks for your help.

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  • D Smith a11n

    (@dsmithweb)

    Automattic Happiness Engineer

    8 years, 10 months ago

    Hi there!

    This is indeed the intended functionality– that the package will adjust based on the dimensions of the products being shipped. To confirm, have you selected those predefined USPS flat rate boxes in WooCommerce > Settings > Shipping > Packages, and is USPS (WooCommerce Services) the only shipping method available for that zone?

    • This reply was modified 8 years, 10 months ago by D Smith a11n.
    Plugin Contributor Jeff Stieler

    (@jeffstieler)

    8 years, 8 months ago

    This is being marked “resolved” since there’s no recent reply.

    Please don’t hesitate to open a new support thread or ticket if you need further assistance!

Viewing 2 replies - 1 through 2 (of 2 total)

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