Padding not working in Gmail

  • Resolved tboy123

    (@tboy123)


    2 years, 6 months ago

    As I was testing the emails, I tried Zoho and Gmail. The padding for each item shows up in Zoho, but not in Gmail. Any help is appreciated.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    2 years, 6 months ago

    Hi @tboy123,

    Thanks for writing to us today!

    Please note that 99% of the time this such case is not usually an issue from YayMail plugin, but from the different email viewers parsing CSS quite differently.

    Perhaps! YayMail will use the most-updated CSS and HTML code outputs to deliver and display your email contents, but of course exactly how an email is shown is finally, 100% decided by the email viewers.

    Hope this clarifies!

    Regards,
    Bruce

    Thread Starter tboy123

    (@tboy123)

    2 years, 6 months ago

    After a little bit of random testing, it looks like the padding for top and bottom only worked from some elements if there was also padding for left and right. If there was no left/right padding, the top/bottom padding didn’t show, at least in Gmail

    Plugin Support alina98

    (@alina98)

    2 years, 6 months ago

    Hi @tboy123 ,

    We will like to check further, please reach out to our technical team via any of the channel here:

    yaycommerce.com/support

    Thank you!

    Kind regards,

    Alina

    Plugin Support mialewp

    (@mialewp)

    2 years, 5 months ago

    Hi @tboy123 ,

    Good morning!

    Has it been fixed? Please let us know if you still need help.

    If everything is working properly now then we would like to mark this topic as resolved.

    Looking forward to hearing back from you.

    Many thanks!

    Mia

    Thread Starter tboy123

    (@tboy123)

    2 years, 5 months ago

    Works fine for me as of now.

Viewing 5 replies - 1 through 5 (of 5 total)

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