Plugin Author
Dennis
(@dhoppe)
Hi Joseph! Thanks for your message.
- The described problem was already solved in a previous version. Please be sure you are using the latest release of Encyclopedia Pro. 😉
- Please understand that this forum is for the Lite version only and you cannot get any pro support here. Start a support request on our website instead.
I understand this forum is for the “FREE” version of the plugin.
But you do not seem to have a support forum for the “PAID” version. Unless I buy support. I went back to your website and took a look. There is no discount price $$ to add on support, I’ll have to pay for the plugin again to get support?
Your answer above fixed the problem yes. But my “PAID” version was downloaded and installed the previous day. So either your download did not provide the newest version or you patched it over night and made it sound like I was running an older version. Yes I was by 1 day.
I’m having what appear to be bug’s that I’m going to open another ticket here since you don’t seem to have a way to report any status on the “PAID” version unless I purchase support. I don’t believe I need to pay for support to report bugs.
You have my email as part of my purchase and you know who I am. Feel free to contact me.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Have pro version installed. Bought yesterday.
Guys? I just wrote a reply on this topic at this link.
I am now closing this topic. Commercial products are not supported in these forums.
