Hi @lucytech, it looks like the issue might be related to your site’s cache. To fix this, you’ll need to refresh the Permalinks. Here’s an article that explains how to flush WordPress Permalinks: How to Refresh WordPress Permalinks.
I hope this resolves the issue, but if you still face the issue then to help us investigate this issue more thoroughly, could you please open a support ticket using our contact form – https://brainstormforce.com/open-a-ticket/.
When you do, kindly include all the necessary details, such as screenshots and the steps to replicate the issue. We’ll make sure to prioritize this and work to resolve it as quickly as possible.
Thank you for your understanding, and we look forward to assisting you!
Kind regards,
Ankush 😊
Hi @lucytech,
It’s been a while since my last response, and we haven’t heard back from you. I assume the solution shared earlier helped resolve your issue!
I’ll mark this thread as resolved due to inactivity. If you still need assistance, feel free to reply here or start a new thread for any other questions related to this plugin. We’re always here to help!
Kind regards,
Ankush 😊
