• Resolved Mr Tibbs

    (@mtibesar)


    Hi Jacob,

    When I go to Dashboard — Photo Albums — Settings and click on options within the Settings, it takes about 1-minute to load the pages. It is very slow.

    What can I do to speed up the Settings page load times please?

    Thank you!

    Marcus Tibesar
    tibesar.com

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jacob N. Breetvelt

    (@opajaap)

    I see no performance problems on the wppa settings page. Maybe you have too many cookies, try to clear the cookies of this site only.

    Is your connection ok?

    Thread Starter Mr Tibbs

    (@mtibesar)

    Thank you Jacob!

    I will clear all cookies, and let you know.

    Also, I am going to install the Firefox browser onto my MacBook, and test to see if the Settings pages load really slow.

    I Will follow up soon.

    Appreciate your patience…

    Thread Starter Mr Tibbs

    (@mtibesar)

    Hello Jacob,

    Followup. Clearing all Safari cookies/cache did not resolve.

    However, after installing Firefox, the Settings pages were fast!

    I will do further research and tests of my Safari browser settings.

    Something in MacBook Safari browser ver 13.1.2 is causing the Settings pages and options to load real slowwwwwww.

    I’ll bet whatever the problem is with Safari it is also causing the problem with the Leave Fullscreen issue as well.

    More to follow Jacob…

    Thread Starter Mr Tibbs

    (@mtibesar)

    Hello Jacob,

    I’ve discovered it is the Safari extension named Keeperfill. Keeperfill is the extension for my password manager KeeperSecurity.com

    When the Keeperfill extension is checked, the WPPA+ plugin Settings are very slow.

    When this extension is not checked, the Settings are fast.

    I will submit a trouble report with KeeperSecurity.com

    Thank you Jacob for helping me narrow down the real problem.

    Donation coming.

    Marcus Tibesar

Viewing 4 replies - 1 through 4 (of 4 total)

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