“Page not found” error message on Bulk Optimization page

  • hellkookie

    (@hellkookie)


    3 days, 7 hours ago

    Hello, I’m having this issue and I have not been able to pinpoint the exact problem that’s causing it.

    The Bulk TinyPNG page is not loading at all, it shows an error message (I’ve linked the page with the error above). It is not a plugin conflict, as I have deactivated all my other plugins to test it but the error persists. I have the latest version of WordPress and the TinyPNG plugin. I have also uninstalled and reinstalled it, but no luck.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author TinyPNG

    (@tinypng)

    2 days, 16 hours ago

    Hi! That is curious. When you visit the url <yourwebsite>/wp-admin/upload.php?page=tiny-bulk-optimization, will it still show a page not found? And is TinyPNG visible in the settings menu?

    Thread Starter hellkookie

    (@hellkookie)

    2 days, 2 hours ago

    Hello,

    It shows a page not found on that link. TinyPNG is visible in the settings menu, and I have successfully connected an account and have not used any credits yet, so that can’t be the issue either.

    I’ll attach screenshots.

    Thank you,

Viewing 2 replies - 1 through 2 (of 2 total)

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