Page not rendering consistently

  • Resolved Balerno Digital

    (@balernogala)


    4 years, 10 months ago

    I seem to have some issues getting my site to display correctly. Sometimes on page load, the hero banner appears in green colour block and sometimes it does not. Generally it can be resolved by a hard refresh but sometimes this doesn’t clear the issue. I’ve not done anything I’m aware of in terms of customising the theme so think I’m pretty much using it out of the box. It would really be appreciated if someone could have a look at it and let me know if you can recreate the issue and/or how to resolve.

    It seems to be an intermitent issue across Firefox, Safari and Chrome. Any thoughts on how best to resolve much appreciated.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • luciamarinescu

    (@luciamarinescu)

    4 years, 10 months ago

    Hi @balernogala!

    Thanks for choosing Neve!

    This issue could be caused by a plugin conflict. Please try to backup your site and deactivate all plugins. Then you should reactivate them one by one so you will be able to check which one could cause this and replace it with an alternative plugin.

    I hope this helps!

    Have a nice day!

Viewing 1 replies (of 1 total)

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