anonymized-13171256
(@anonymized-13171256)
Hi,
First, make sure the shortcode is correct.
[testimonial_view id=1]
Then try resetting your permalinks by going to admin > Settings > Permalinks and simply clicking “Save Changes”.
If that doesn’t fix it, tell me if you have any other testimonial plugins installed or if your theme also provides testimonials.
-
This reply was modified 9 years, 4 months ago by
anonymized-13171256.
Thread Starter
javied
(@javied)
Hi,
Yes, the shortcode is correct.
And also try to reset my permalinks, but still facing the same problem.
Yes the theme I am using also provides testimonials.
Thanks
anonymized-13171256
(@anonymized-13171256)
It sounds like a conflict with the theme over the “/testimonial” part of the URL.
Please tell me the name of your theme and a link to where I can find it.
Can you post a link to the site so I can look for clues?
Or if you prefer I troubleshoot directly, start a support ticket at wpmission.com.
Thread Starter
javied
(@javied)
We are using Porto theme. I have started the suport ticket at wpmission.com. And my ticket number is 3644.
Thanks