Page loading

Resolved lamilly
(@lamilly)

5 years, 2 months ago
Hello,
I have a problem with the plugin. It works correctly, but it happens that some pages, when I go to modify them, they remain in loading (the page contains only two buttons that give to .zip files), and it does not allow me to modify them.
If I disable the plugin the builder works (Avia layout builder by Enfold).
It doesn’t do this on all pages! But I cannot insert the link as it gives to a page in the reserved area.
Is there any problem with this builder?
- This topic was modified 5 years, 2 months ago by lamilly.

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

5 years, 2 months ago

Hi @lamilly

Sorry to hear you are having this issue.

Can you verify if there is any console error on that specific page?

Click on right button of mouse > inspect > console

https://developer.mozilla.org/en-US/docs/Tools/Browser_Console

You can take a screenshot, upload it on Google drive and share the link.

Best Regards
Patrick Freitas

Thread Starter lamilly
(@lamilly)

5 years, 2 months ago

Thanks Patrick, this is the link (console and my page) https://drive.google.com/drive/folders/1i7TzdhejVAXwIj9DB8pkPDFoM1J1kav3?usp=sharing
….I see many elements, probably things that have nothing to do with you…

Predrag – WPMU DEV Support
(@wpmudev-support1)

5 years, 2 months ago

Hi @lamilly,

It seems that some scripts are conflicting in there and we would need to have a closer look at this.
However, since the builder plugin you are using is a premium one we don’t have access to it.
Could you upload a zip of the plugin to a file sharing service like GDrive and Dropbox and send us a download link so we can check this out further?
You can send the link by using our contact form here:
https://premium.wpmudev.org/contact/#i-have-a-different-question

Send in:

Subject: “Attn: Predrag Dubajic”
– Download link
– Link back to this thread for reference
– Any other relevant urls/info

P.S. I would suggest forwarding this issue to page builder devs as well in case that it’s something that would need to be sorted on their end.

Cheers,
Predrag

Plugin Support Nithin – WPMU DEV Support
(@wpmudevsupport11)

5 years, 1 month ago

Hi @lamilly,

Since we haven’t heard from you in a while, I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

Best Regards
Nithin

Viewing 4 replies - 1 through 4 (of 4 total)

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