• Resolved eclerkin

    (@eclerkin)


    Since updating this plugin and deleting all minifications, this website and 2 others using different Themes is not rendering page content AT ALL. I opened Google Developer and looked for any obvious errors but nothing popped up. Consequently, I disabled the plugin on all 3 sites. Any help debugging this problem would be appreciated.

    Is the prior version available on ww.wp.xz.cn so that I can restore functionality? If not, I can do a restore from Wednesday’s backup.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 25 total)
  • Plugin Author Raul P.

    (@alignak)

    You mean you’re getting a white page?

    Try the latest 2.2.5 version that fixes an error first, and if that doesn’t fix it, do you have access to error logs?

    Also take a look here to see where is the error coming from:
    https://codex.ww.wp.xz.cn/Debugging_in_WordPress

    I upgraded PHP Minify and added some features, so my guess is that it’s probably related to minification.
    Try to disable html minification, js processing and css processing, to see if it works.
    Then enable them back one by one.

    Older versions are available by version number.
    You probably want 2.2.3 or 2.2.2

    https://downloads.wp.xz.cn/plugin/fast-velocity-minify.2.2.3.zip

    Thread Starter eclerkin

    (@eclerkin)

    Some pieces of the main menu and page layout appear but no drop down menu items and no content is displayed.

    I did delete all minifications and removed all checkmarks on all minifications but nothing changed. I do have access to the error log and I was going to log in to the web server and take a peek at the log.

    Version 2.2.5 is not currently available through WordPress updates.

    Plugin Author Raul P.

    (@alignak)

    Wordpress is probably caching the updates, so you can either wait or try to upgrade manually: https://downloads.wp.xz.cn/plugin/fast-velocity-minify.2.2.5.zip

    Deleting the plugin and installing again, also usually works to refresh the cache.

    There was an error on php 5.6 on functions.php line 28 (in case you see that on the logs).

    Please let me know if 2.2.5 works, when you update.

    Thread Starter eclerkin

    (@eclerkin)

    Plugin updated to 2.2.5, deleted everything cache related and it still fails. Heading over to web server to look for error log.

    Thread Starter eclerkin

    (@eclerkin)

    Hmmm, no listed errors in the error log. Maybe if I deactivated and deleted the plugin as you suggested earlier.

    Plugin Author Raul P.

    (@alignak)

    Sorry to hear that.
    Sometimes there is cache on file descriptors too, so even when you delete php files the server still has them in memory… but it’s not so common.

    You may also try this:
    https://codex.ww.wp.xz.cn/Debugging_in_WordPress

    There was an update on PHP Minify that could have caused this, although it works perfectly on my end.

    If there’s nothing on the logs, can you try the following:

    disable html minification, works?
    disable js processing, works?
    disable css processing, works?
    disable the 3 of them, works?

    Finally, if nothing else, can you replace the “libs” directory only (inside the plugin directory), with the one from here https://downloads.wp.xz.cn/plugin/fast-velocity-minify.2.2.3.zip and tell me if it works?

    Sorry for the trouble.
    I’m also open to look myself, if you have a staging or a backup that I can restore.

    Thread Starter eclerkin

    (@eclerkin)

    Ok, this is interesting. It works fine while editing the website but fails when bringing up the site in another browser session like IE. Usually, this is a cache issue.

    Plugin Author Raul P.

    (@alignak)

    Beware of the fix page editors option.
    If you have that selected, the optimizations are disabled when you’re logged in.

    Does IE or incognito mode work if you delete the plugin (cache testing here)?

    Did https://codex.ww.wp.xz.cn/Debugging_in_WordPress show anything?

    Thread Starter eclerkin

    (@eclerkin)

    Yes, everything looks normal once the plugin is deactived and/or deleted. Let me try replacing the libs directory as you stated earlier. I cannot turn on DEBUG in a production site and our staging area was just purged last week (don’t ask).

    Plugin Author Raul P.

    (@alignak)

    If it’s production, you could do it this way:

    define( ‘WP_DEBUG’, true );
    define( ‘WP_DEBUG_LOG’, true );
    define( ‘WP_DEBUG_DISPLAY’, false );

    And the error log will be at /wp-content/debug.log

    Thread Starter eclerkin

    (@eclerkin)

    Changing DEBUG options now…

    Thread Starter eclerkin

    (@eclerkin)

    Error Log:
    [18-Dec-2017 17:32:59 UTC] PHP Notice: Undefined variable: disable_minification in /home/slodssadmin1/public_html/wp-content/plugins/fast-velocity-minify/fvm.php on line 1248
    [18-Dec-2017 17:33:47 UTC] PHP Notice: Undefined variable: disable_minification in /home/slodssadmin1/public_html/wp-content/plugins/fast-velocity-minify/fvm.php on line 1248

    Plugin Author Raul P.

    (@alignak)

    A PHP notice undefined variable, is not a reason for the page to stop working.
    It’s not even an error, but rather a “notice” for development.

    Did 2.2.3 work fine, or did replacing the libs directory work?

    Also, what cache plugin do you use?

    Thread Starter eclerkin

    (@eclerkin)

    Finally, if nothing else, can you replace the “libs” directory only (inside the plugin directory), with the one from here https://downloads.wp.xz.cn/plugin/fast-velocity-minify.2.2.3.zip and tell me if it works?

    Deleting all folders/files in the libs folder and replacing with the link above solved the problem! Now, let me go back to the other 2 sites and update those sites as well. Thank you so much for your help!

    • This reply was modified 8 years, 5 months ago by eclerkin.
    Thread Starter eclerkin

    (@eclerkin)

    All fixed. Topic closed.

Viewing 15 replies - 1 through 15 (of 25 total)

The topic ‘Page rendering issues since update’ is closed to new replies.