Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jamel.Z

    (@lebleut)

    Hi zhigad,

    Thank you for your question, this may depend on the theme activated so could you please supply the screencast or a screenshot to show what what is happening exactly ?

    Thread Starter zhigad

    (@zhigad)

    Hi Jamel

    the problem can be seen on this website. It happens just after everything is loaded.

    Plugin Author Jamel.Z

    (@lebleut)

    Ok, I noticed that but I think this happens because of the footer’s animation

    Try to scroll down then refresh the page and you will notice what I mean

    Thread Starter zhigad

    (@zhigad)

    I removed the animation, but the “glitch” is still there. Do you maybe have any other idea?

    Plugin Author Jamel.Z

    (@lebleut)

    could you give me access to your admin side so I can see what I can do ?
    if so contact me to send me the credentials

    Plugin Author Jamel.Z

    (@lebleut)

    Hi again,

    I logged into your admin side and what I noticed is that the issue have nothing to do with Tooltipy 🙂 since I’ve deactivated Tooltipy however the issue is still there

    Anyway on that page you have added a “Masonry Media Grid” VC component which is causing that glitch, I tried to hide it and everything was great

    I hope this helps

    Thread Starter zhigad

    (@zhigad)

    It seems you are right. Sorry, I don’t know why there was not jump when I tried…

    Thank you for your help and sorry again for wasting your time.

    Plugin Author Jamel.Z

    (@lebleut)

    I haven’t wasted my time you are very welcome 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

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