Page Unresponsive

  • Don

    (@openwebie)


    5 years, 3 months ago

    Hi, whenever I click on the Admin Toolbar tab, I get Page Unresponsive table. I tried inactivating all plugins, but the issue persists. I am using a Free Version of the plugin on WP 5.6.2.

    Thanks for help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    5 years, 3 months ago

    Hi @openwebie,

    Can you please send a screenshot of what you are clicking on exactly? And also what the link address is of what you are clicking. We have not received any similar reports.

    Thanks,

    Thread Starter Don

    (@openwebie)

    5 years, 3 months ago

    Nothing in particular. As soon as I click on Admin Toolbar link, the page keeps on loading forever and the message appears on Chrome.

    Thread Starter Don

    (@openwebie)

    5 years, 3 months ago

    So I’ve clicked on the Admin Toolbar link and that is what I get https://imgur.com/a/wAlcN6L

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    5 years, 3 months ago

    Can you send a screenshot of what you are clicking? And what is the URL of the page with the error?

    Thanks,

    Thread Starter Don

    (@openwebie)

    5 years, 3 months ago

    Here are the screenshots of Clicking on the toolbar tab and another error I get when I click on Woocommerce Products tab or choose the snippets widget.

    View post on imgur.com

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    5 years, 3 months ago

    Hi @openwebie,

    I am sorry, I don’t know what could be issue here. Unfortunately my support for the free plugin is limited. If you do need more extensive support, I would the pro version in which I can login to your actual site and resolve issues. The pro version has a money-back guarantee for this kind of functionality. The pro version is also a complete re-write of the custom menu functionality.

    I will keep my ears out for any similar reports.

    Thanks,

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Page Unresponsive’ is closed to new replies.