• Resolved thesage

    (@18118-1)


    After logging with “Sign in with Google” the website gets page unresponsive error message in Chrome latest version. Then there is a “Wait” or “exit page” option. When clicking the exit page, the following error code appears. Error code: RESULT_CODE_HUNG

    Website have no problem before site kit sign in with google was connected.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter thesage

    (@18118-1)

    There is no problem when disabling “One Tap enabled on all pages”. Check out https://us.ibuyok.com/

    Plugin Support James Osborne

    (@jamesosborne)

    Thanks for opening a support topic @18118-1. The RESULT_CODE_HUNG error you reported may have been a temporarily internet or browser related issue.

    Regarding the Sign in with Google button not working on your site, I checked this and both the One Tap and standard buttons work for me when checking your site on the /my-account/ page. To try and determine whether an issue remains, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.  
    2. Can you share a screenshot or recording of the “Wait” or “exit page” option you referred to? While this isn’t a Site Kit specific feature, I suspect you may be impacted by a Cloudflare related check when visiting your site. You can use a service such as Imgur or Jumpshare to share a screenshot, while using the form above to share this privately.
    3. Did you try to implement Sign in with Google manually also on your site, or exclusively using Site Kit?

    Let me know if you have any questions with the above.

    Thread Starter thesage

    (@18118-1)

    I have found the problem. It is a Chrome extension that is not compatible with the “Sign in with Google”. Disabled the chrome extension and it is working fine. I am using the Site Kit “Sign in with Google”.

    Site Kit plug-in is getting better and better. Thank you for the support.

    Thread Starter thesage

    (@18118-1)

    Please delete this thread as it has nothing to do with site kit plug-in.

    Plugin Support James Osborne

    (@jamesosborne)

    Appreciate the update @18118-1, and sharing your findings.

    Please delete this thread as it has nothing to do with site kit plug-in.

    Unfortunately it’s not possible for us to delete topics or event edit previous posts within a topic. You can try reaching out to the forum moderators if you wish to redact some information although I’m not sure if this is possible.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Page Unresponsive’ is closed to new replies.