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Resolved Vladimir
(@vladav)

1 week ago

Hi,

i dont know it the plugin is still supported / maintained, anyhow, I have some issue I need help to fix.

When I want to track the order, via My Account -> button track …, the result is:

https://www.prohelp.cz/track-order.png

I dont know if there is wrong viewport set, when i open https://www.prohelp.cz/track-your-order/, it is displaeyd well.
Any help is appreciated.

Kind regards, Vladimir

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Abhay-WP Swings
(@wpssupport)

5 days, 20 hours ago

Hi Vladimir,

It looks like the screenshot you shared might be pointing to a different feature or setup. From what I can see, it seems you might not actually be using our Return Refund and Exchange For WooCommerce (RMA) plugin for that specific tracking functionality.

Could you please double-check and let me know the exact name of the plugin you are using for that “Track” button? That will help me guide you in the right direction!

Kind regards,

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: Abhay-WP Swings
Last activity: 5 days, 20 hours ago
Status: resolved