• Resolved jstigerman

    (@jstigerman)


    I am updating my site to WordPress. One of my old pages used an html table. I copied that table into a new page named ‘Papers’. The table had descriptions and links to PDF articles. I previewed the page, and it looked fine, so I moved on to another page. Later I went to open the ‘Papers’ page, and the only thing that came up was a blank white screen with a list of the PDF links and nothing else.

    I couldn’t do anything with that, so I deleted the ‘Papers’ page altogether. I assumed the html table was the culprit. I decided I would not use a table. I created a new ‘Papers’ page. When I clicked on Edit with Elementor, the blank, white screen with the PDF links came up again. I tried several times to delete and recreate the ‘Papers’ page, but in each instance that blank screen with the list came up. I tried deleting the browser cache. That didn’t work. I tried using a different browser. That didn’t work. I am not using any caching plugins during development.

    I could not make a new page called ‘Papers’ and edit it using Elementor. Elementor seems fixated on remembering that now deleted ‘Papers’ page and serving up my list of files on that blank screen.

    Does anyone know how to solve this problem? It seems that ‘Papers’ page is cached somewhere within Elementor.

    Thank you.

    Jason

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  • Have you tried updating your permalinks from Settings > Permalinks? Do have have caching at the host? Often folks don’t even know about it, i.e. pagespeed, cloudflare, etc.

    Confirm the slug for the correct page is indeed /papers and try disabling Elementor and see if that page still loads those pesky pdf’s

    In the last 10 years I have summed up my 2 top tier enemies into the 2 following things.

    As a designer – a blank white page – is my worst enemy when I have design block
    As a developer – caching – has sucked way too much of my life away because you’ll find it when you least expect in the least obvious places

    • This reply was modified 9 years, 2 months ago by pingram.
    Thread Starter jstigerman

    (@jstigerman)

    Hi Philip:

    Thanks for the reply. I sent a message asking my hosting service about caching programs on my VPS. The tech pointed out that I had made a ‘Papers’ folder that holds the PDF’s in the WordPress directory. When I tried to edit ‘Papers’ in Elementor, it took me to the ‘Papers’ folder. I renamed the folder, and all is well.

    I didn’t realize that Elementor would consider the ‘papers’ slug as the ‘Papers’ folder and direct me there. Live and learn.

    Jason

    Glad you got it figured out.

    For the record, it was the underlying web server that was following the folder path so Elementor (and WordPress) wasn’t even in the mix yet and essentially bypassed.

    Think of it like a railroad switch just in front of your WordPress install, the web server was redirecting to the folder path off the intended tracks and WordPress wasn’t even loading for that URL. However the editor worked fine because the url path when editing is completely different and was still valid within the WordPress url structure.

Viewing 3 replies - 1 through 3 (of 3 total)

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