• Hi there! Trying to edit with page layer but getting critical error on website, fatal error within pagelayer iframe. If you could assist with this issue that would be super.

    Thank you,

    Karen

    The page I need help with: [log in to see the link]

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  • Hi @digitalintoronto ,

    Sorry for the inconvenience caused,

    We have checked your website but we couldn’t find any pagelayer traces on your website so we are unable to debug your issue so please enable the plugin and try the below troubleshooting steps.

    kindly clear the cache of your browser and also if you are using edge browser then try to use different browser such as chrome or firefox. Update the popularFX themes and plugins as well (If you are using popularFX).

    This problem might be a conflict with another plugin on your website. Please try to deactivate the rest of your plugins and check whether the problem persists.
    You can re-activate the plugins and change the theme back again after troubleshooting.

    Please inform us the results.

    Also check that any external code is added inside the header or footer which is causing the issue.

    If the issue persists, please open the support ticket here so we can check and resolve the issue.

    Regards,
    Pagelayer Team

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