Pages will not load

  • southjadmin

    (@southjadmin)


    10 years, 5 months ago

    My company uses wordpress for our travel blog. We are unable to log in or even bring the blog page up to view. I have zero access to the account at all. We have tried in different browsers but all we get is the loading circle of death. This issue has been going on for three days. Can you help me?

Viewing 2 replies - 1 through 2 (of 2 total)
  • esmi

    (@esmi)

    10 years, 5 months ago

    Try:
    – switching to the default theme automatically by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    – resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter southjadmin

    (@southjadmin)

    10 years, 5 months ago

    I cannot log in at all. If I try to log in it says that my username cannot be found.

    Here is my log in address: http://blog.mysouthernjourneys.com/wp-login.php

    This is the blog address: http://blog.mysouthernjourneys.com/

Viewing 2 replies - 1 through 2 (of 2 total)

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