Plugin Support
Habib
(@habibjh)
Hi @manoj317
I checked the issue on my demo site and didn’t encounter any similar issues. It looks like a permalink issue. Can you please flush the permalink from Settings > Permalinks? Please check the screenshot here for more details: https://prnt.sc/c6fS6b_xKBGh.
If you still have an issue after flushing the permalink, please make a ticket to RadiusTheme support for instant assistance.
Thanks for begin with us.
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This reply was modified 1 year, 4 months ago by
Habib.
Thank you for quick replay. i checked permalink also still its not working. and i am using free version of plugin.
Plugin Support
Habib
(@habibjh)
The issue you’re experiencing does not depend on the version you are using. It seems to be an internal problem originating from your server. Determining the exact cause without debugging is challenging. If possible, please create a support ticket with RadiusTheme for further assistance.
Thank you. Elementor updated the plugin today, and my problem has been resolved.