Paid version – real users can’t comment | ww.wp.xz.cn

Resolved deus_073
(@deus_073)

3 years, 10 months ago

I just paid for the plugin today and one of my regular users said she can’t post anymore due to anti-spam filter. I have no idea how I’m supposed to fix it.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support amagsumov
(@amagsumov)

3 years, 10 months ago

Hello.

Please open a ticket in our private support system:
https://cleantalk.org/my/support/open

This forum is for the plugin questions only, not the service.

As a temporary solution, you can add the IP or email of the user to your personal whitelist:
https://cleantalk.org/help/blacklist-usage

Thank you.

Plugin Support eugenecleantalk
(@eugenecleantalk)

3 years, 10 months ago

Hello @deus_073.

We have resolved this issue. The current productive version – 5.182.2 – contains the necessary fixes. Please update the plugin in your dashboard.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Paid version – real users can’t comment’ is closed to new replies.

2 replies
3 participants
Last reply from: eugenecleantalk
Last activity: 3 years, 10 months ago
Status: resolved