Paid version support not working

  • vecoda

    (@vecoda)


    3 years ago

    How can I get support for the paid version of the plugin?

    I have contacted paid support email but not getting any responses

    • This topic was modified 3 years ago by vecoda.
Viewing 2 replies - 1 through 2 (of 2 total)
  • publicradio

    (@publicradio)

    2 years, 10 months ago

    Same. I convinced a client to buy Globus Plus so that we could open support tickets. I have done this in the past, and gotten prompt replies from Alex G. Over the last month, I’ve sent more than 5 emails to [email protected] and never heard back from any of them. And obviously you opened this two months ago, and there wasn’t even a reply here. I would say wpglobus is effectively abandonware.

    Thread Starter vecoda

    (@vecoda)

    2 years, 10 months ago

    Yet the last plugin update was in mid-June, so there was some activity there. But zero support for paid users – not a good sign.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Paid version support not working’ is closed to new replies.