Pantheon Hosting Issue | ww.wp.xz.cn

Resolved ccrawford13
(@ccrawford13)

2 years, 3 months ago
I just installed the Element Pack Pro on a site that uses Pantheon Hosting, everything seems fine in the DEV environment but in the TEST & LIVE environments when I enter the Element Pack Pro settings nothing is loading except for the buttons at the top (Dashboard, Core Widgets, etc.). I can’t even enter my license info.

Any ideas of a work around to get help get this issue resolved?
- This topic was modified 2 years, 3 months ago by ccrawford13.

Viewing 4 replies - 1 through 4 (of 4 total)

Thread Starter ccrawford13
(@ccrawford13)

2 years, 3 months ago
I thought it may have been because of Filebird Pro (because it was throwing an error) but deactivating that plugin did not seem to help. The issue still remains.
- This reply was modified 2 years, 3 months ago by ccrawford13.
Zillur Rahman
(@tozillur23)

2 years, 3 months ago

Hello @ccrawford13,

We apologize for the inconvenience. Would you please share which theme are you using?
Please contact with us via support.

Thanks in advance.

Thread Starter ccrawford13
(@ccrawford13)

2 years, 3 months ago

I am using Hello Elementor. I have submitted a ticket with support.

Zillur Rahman
(@tozillur23)

2 years, 2 months ago

Hi,

We are provided the solution.

Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)

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4 replies
2 participants
Last reply from: Zillur Rahman
Last activity: 2 years, 2 months ago
Status: resolved