• Resolved Joan Morci

    (@joanmor)


    ¡Hi guys!

    The problem is in smartphone and tablet version. Before the summer there was not this problem, because I checked and I even have a demo video in my Udemy course that corroborates it.

    A single image shared perfectly on desktop, does not behave the same in smartphone and tablet. An image, converts it into two.

    Although in the tablet in horizonal it looks good although slight defect in line.

    I recorded a video, because I still have the web in localhost, but this week I have to make video for the course (Udemy) related to this, and I would like to know what the problem is. I expected new plugin versions to fix but they have not arrived :/

    Also I show info of your interest in captures.

    Greetings and I hope it has a solution, it would be a pity to have to destroy that layout with how proud I was of that realization.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    Hi Joan

    Thanks for the detailed explanation. Any chance you can upload the JSON file for this layout and send us the link. Perhaps uploaded to Dropbox/Drive etc.? Click Layouts > Import/Export > Download Layout.

    Thread Starter Joan Morci

    (@joanmor)

    Hi Andrew!

    I know that option (JSON), because I´m teaching a course for Udemy: ‘How to design a website wisely’. And I’m using your official page builder (+ SiteOrigin Widgets Bundle), and unofficial add-ons + compatible plugin recommended by Greg on the blog.

    But already in a class (course) talk about this option and I had to say that it worked badly. I will open a new post about this incident and another, so that you can review it… and I can inform my Udemy students of your new achievements.

    For the problem of this post, I have decided to enable a test page within the theme (Primer) that I chose for the course in Udemy.
    That is why I link you online to the page in question, so you can check what the problem may be.

    Grretings!
    Pd.: Sorry for the following post but I have checked a series of problems and I think you can be useful.

    Plugin Contributor alexgso

    (@alexgso)

    Hi Joan,

    The issue here is that you’ve applied the same background image to three different rows. Now I know that may sound strange due to the fact it works without issue on desktop but the reason why is that fixed backgrounds are disabled on Android and iOS (non-default browsers may have it enabled though) so you’ll see a different result on mobile. Sadly, there’s no way to force mobile browsers to allow fixed backgrounds.

    Normally, you wouldn’t see the fixed background not working with a desktop browser but we forcefully disable fixed backgrounds when the browser is a certain width to prevent a Safari issue where it’ll stretch and zoom the image (which is as a result of how Apple disables fixed backgrounds).

    Thread Starter Joan Morci

    (@joanmor)

    Hi alexgso!

    Oh, then there is no solution anymore. It’s a shame because I made the demo before summer with it running on tablets and smartphones, and it looked fabulous.

    But if it does not exist any longer … then I will have to leave it and follow normal behavior.

    I can´t put the two rows in one, because the effect of my image (left) + the text (right) is not equal to the collapsing screen. On the right side of the image is cut text. That is why I had to put two columns in a different row, so that when collapsed, the text will be placed below the image.

    Well… now that I knew how to download the JSONs and I had uploaded it but I see that it is not necessary to link with this explanation. Well I have learned a couple of other things today.

    Greetings and although it is not the solution I expected, thank you for clearing doubts.

    • This reply was modified 8 years, 7 months ago by Joan Morci. Reason: Hi alexgso :)
    Thread Starter Joan Morci

    (@joanmor)

    Seeing that it is a feature that no longer exists due to the “great Apple”, I end this post, because although it was not the expected solution, at least, I remove the doubt to continue working.

Viewing 5 replies - 1 through 5 (of 5 total)

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