ParcelWILL not loading

  • Resolved fstepson

    (@fstepson)


    3 months, 1 week ago

    The plugin won’t load. A gray page appears. Updating the plugin didn’t help either.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jessie

    (@ppjessie)

    3 months, 1 week ago

    Hi there,

    Thank you for reaching out. First, please try the following steps:

    1. Deactivate the plugin.
    2. Then activate it again.
    3. Open the app page and refresh it a few times.

    If the issue persists and you still see a gray page:

    • Please send us (to email: [email protected]) your store URL, and
    • A screenshot of the gray page / browser console if possible

    so we can investigate further on our side. Thank you for your patience.

    Best Regards
    ParcelWILL Support Team
    Jessie

    Plugin Support Jessie

    (@ppjessie)

    1 month, 3 weeks ago

    Hi there,

    Since there hasn’t been any activity on this topic for over a week, I’ve marked this topic as resolved for now. Please feel free to reach out whenever you’re ready to continue.

    Best Regards
    ParcelWILL Support Team
    Jessie

Viewing 2 replies - 1 through 2 (of 2 total)

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