• Resolved caldrete23

    (@caldrete23)


    Forms showing up after pluging installation but pardot code across the site is not.

    1. Is there a guide somewhere to be able to QA if the code has been added or is it a known issue that this pluging doesnt work with the 4.2.2 version of wordpress.

    thanks,
    Cristina

    https://ww.wp.xz.cn/plugins/pardot/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Cliff Seal

    (@cliffseal)

    Hey Cristina,

    The plugin is working fine in the latest version of WordPress, and we’ve had no reports to the contrary so far.

    Have you chosen your campaign in the settings area? If so, you may also need to clear any page cache you have on the site.

    If that doesn’t work, we may need to make sure your theme calls wp_footer() properly.

    The easiest way to see if your campaign tracking code is to look at the source code. You’ll see some code that looks like:

    <script type="text/javascript">
    <!--
    piCId = '1001';
    piAId = '1001';
    
    (function() {
    	function async_load(){
    		var s = document.createElement('script'); s.type = 'text/javascript';
    		s.src = ('https:' == document.location.protocol ? 'https://pi' : 'http://cdn') + '.pardot.com/pd.js';
    		var c = document.getElementsByTagName('script')[0]; c.parentNode.insertBefore(s, c);
    	}
    	if(window.attachEvent) { window.attachEvent('onload', async_load); }
    	else { window.addEventListener('load', async_load, false); }
    })();
    -->
    </script>
    Thread Starter caldrete23

    (@caldrete23)

    Hi Cliff,
    Thanks for sharing this. I activated the pluging and the Pardot button is showing up as expected and the pardot website tracking code is showing up as well but the top of the code is showing up in the order below and not in the order you referenced. Would that make a difference?
    piAId = ‘1001’;
    piCId = ‘1001’;

    Also, if it doesnt matter how long would it take before I can see the activity logged within my pardot instance?

    thank you for your prompt response!
    Cristina

    Plugin Author Cliff Seal

    (@cliffseal)

    Nope, the order is totally fine.

    If you have any concerns about your visitor tracking time, chat with Pardot support directly. They’ll be glad to assist on that.

Viewing 3 replies - 1 through 3 (of 3 total)

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