Pardot plugin issues

  • Resolved jarvizu

    (@jarvizu)


    8 years, 2 months ago

    Hi, I currently have an issue with the Pardot plugin. I have installed it before and it was all fine; but suddenly it stopped working: I can’t see the whole settings page, I just see the email, password and key fields, but i can not see the save settings button, or the campaing picklist. I already deactivated all the other plugins to see if it had a conflict with some, I re-installed pardot plugin and I still can’t see the settings page. I activated another theme and nothing. Can you help me?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
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  • Thread Starter jarvizu

    (@jarvizu)

    8 years, 1 month ago

    Yes! The problem has been solved, thank you so much Barry! 🙂

    Plugin Support Barry

    (@barryhughes-1)

    8 years, 1 month ago

    You’re welcome, thank you for confirming 🙂

    feimerainer

    (@feimerainer)

    8 years, 1 month ago

    I am getting the error: Cannot authenticate. Please check the fields below and click “Save Settings” again. I have recently updated the plugin to the latest version and my forms are no longer working on my site. How do I revert back to the previous plugin version? Or, what fix is there for this issue as it appears to be widespread?

    ggwicz

    (@ggwicz)

    8 years, 1 month ago

    Hey @feimerainer,

    We’ve addressed your questions over in this other thread of yours → https://ww.wp.xz.cn/support/topic/update-1-4-6-and-forms-no-longer-work/

    We’ll continue to address those problems in that thread, which at this time do not seem related to the issues originally reported in this thread.

    Cheers,
    George

Viewing 4 replies - 16 through 19 (of 19 total)
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