Parse Error

  • Lucy

    (@kiddiestuff)


    5 years ago

    contacted my provider and they said the problem is with Woocommerce, so I renamed all the Woocommerce plugins and still can’t access my site or the admin dashboard. Does anyone have any idea how to fix this?

    This is from my provider:

    Thank you for contacting Technical Support. I recognize how important it is to get the website issue fixed.

    I have accessed the website http://embroiderybylucy.com/ and was able to duplicate the issue. The file and folder permissions are set up correctly. I have enabled debug mode in wp-config.php file and received the following error:

    Parse error: syntax error, unexpected ‘:’, expecting ‘{‘ in /hermes/bosnaweb28a/b862/nf.kiddiestuffnmorecom/public_html/store/wp-content/plugins/woocommerce/woocommerce.php

    I have disabled the debug mode. The above error states that issue with the Woocommerce plugin. The best option is to consult plugin support to fix the coding issue.

    An alternative option is to disable the plugin. A heads up, modifications done to the website using this plugin might be lost.
    The page I need help with: [login to see the link]

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    5 years ago

    Error indicates your woocommerce plugins to be the error.

    I recommend asking reporting the issue at https://ww.wp.xz.cn/support/plugin/woocommerce/ so the plugin’s developers and support community can help you with this.

    If you need immediate access to the dashboard, then access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/plugins/ and rename the directory of your the woocommerce plugin.

    Thread Starter Lucy

    (@kiddiestuff)

    5 years ago

    Ok, Woocommerce sent me here. But I’ll take it back to them.
    Now I get a 404 error page not found for the admin panel

    Moderator t-p

    (@t-p)

    5 years ago

    Topic continued at https://ww.wp.xz.cn/support/topic/parse-error-in-woocommerce/

Viewing 3 replies - 1 through 3 (of 3 total)

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