Parse error: syntax error, unexpected ‘}’

  • Resolved thesoundoftech

    (@thesoundoftech)


    9 years, 4 months ago

    Hey,

    Ive been working on our companies online store and I looked up online how to remove the tags from a product page, they told me to paste a line of code in the funtions.php, so I did.

    The code didnt work so I deleted it. But that caused me to get a “Parse error: syntax error, unexpected ‘}'” error. I am now locked out and we cant get back in or view the website.

    Is there a way to fix that error easily. I tried to download filezilla but it wouldn’t download on the computer.

    We have someone that remotely looks after the website who owns the account. We have no idea what the email is at this point and we can’t get a hold of that person at the moment. I told my boss and she said that if i can’t get it fixed now that we will have to wait till we can get access of that person.

    So how do I fix that error? Thanks all

    Stephen

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    9 years, 4 months ago

    A syntax error indicates that you may have made a mistake while creating your PHP structure. When this error appears it will tell you which file the error appears in (e.g., functions.php) and approximately which line (it may not always be the exact line so be sure to check just before and just after) in the code. Try:
    – fix PHP structure in the file around the line indicated in the error message
    – or, upload a fresh copy (unedited) of this file
    – or, upload a fresh copy of your theme. If you immediately need to get in the dashboard, you can switch to the default theme by renaming your currently active theme’s folder inside /wp-content/themes/ and adding “-old” to the end of the folder name using FTP or SFTP or any whatever file management application your host provides.

    Thread Starter thesoundoftech

    (@thesoundoftech)

    9 years, 4 months ago

    Thanks,
    As I know of, we have no access to the route files on our server, they are either hosted on the wordpress servers or on the computer of the person that originally made/managed by. (as stated above)

    I have no way of login into or editing the code as i cant login to wordpress and our whole website is currently down because of it.
    If I could edit the code then I would cause i think i know where the problem is.
    Is there any way for me to access the php file and edit it if its not on our work server?

    Thanks
    Stephen

    Moderator t-p

    (@t-p)

    9 years, 4 months ago

    Is there any way for me to access the php file and edit it …

    – Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in the error logs, try Enabling debugging

    Thread Starter thesoundoftech

    (@thesoundoftech)

    9 years, 4 months ago

    Don’t worry too much now, we were just able to get to our website manager, and they’ll get that sorted out.

    Thanks
    Stephen

    Moderator t-p

    (@t-p)

    9 years, 4 months ago

    Glad to know it 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Parse error: syntax error, unexpected ‘}’’ is closed to new replies.