Partial search

  • Resolved alpha31

    (@alpha31)


    12 months ago

    Hello,

    We wrote in the forum as well but we don’t know if that was the correct place to start this topic.

    We are using inverted search https://stroydombg.com/?s=328901&post_type=product and this search does not find the product however this one does https://stroydombg.com/?s=w328901&post_type=product (the difference is the W which is the actual value in the product W328901).

    We tried every kind of fuzzy matching and building the index but it still doesn’t work.

    The default wordpress search finds the product without the “W” but it doesn’t search in other fields we need so we started using Inverted search engine with index.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    12 months ago

    I hope you are well today, and thank you for your question.

    Please rebuild the index by resetting the settings and try setting the Fuzzy matching option to Partial.

    Best regards,

    Thread Starter alpha31

    (@alpha31)

    12 months ago

    Hello,

    Thank you for the reply. We tried rebuilding, reseting settings and removing and installing the plugin again.

    Currently we have implemented a “fix” with a redirect of the no results page to a WOOF search as a workaround, but this is not a permanent solution.

    Sorry to report but doing the mentioned steps did not fix the issue.

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    11 months, 4 weeks ago

    To troubleshoot it further, could you please contact us using https://ivorysearch.com/contact/

    Thread Starter alpha31

    (@alpha31)

    11 months, 3 weeks ago

    Hello,

    The form is currently not working (keeps spinning) so we sent an email to the one provided below it.

    Best regards,

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    11 months, 3 weeks ago

    I have replied to your email.

    pumicet

    (@pumicet)

    10 months, 2 weeks ago

    Off-topic, please accept my apologies for this, but I can’t find another way to reach you.

    @alpha31 Did you ever get this resolved using Divi, or do you still use the shortcode?

    https://ww.wp.xz.cn/support/topic/order-attribution-origin-unknown-7/

    Thread Starter alpha31

    (@alpha31)

    10 months, 2 weeks ago

    Again sorry for the off-topic to plugin dev.

    Answer from DIVI: Known issue.

    Probably won’t be fixed until 5.0 release. That’s what i think. And we are still using shortcodes.

    We have submitted more than 10 vital bugs to them, none of them are getting fixes until 5.0 it seems.

    Best regards,

Viewing 7 replies - 1 through 7 (of 7 total)

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