Password changed email

  • Resolved nward85

    (@nward85)


    8 years, 5 months ago

    Using UM 2.0, it seems the the Password changed notification email sent to users are being sent multiple times. I know this happened with a previous version in the past as well and was fixed.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 5 months ago

    Hi @nward85,

    We don’t have this issue on our test site, can you please try to do a conflict test and see if this issue goes away. Here is the doc on how to do a conflict test.
    Do you have any email plugins which send outgoing emails via SMTP?

    Regards.

    Thread Starter nward85

    (@nward85)

    8 years, 5 months ago

    Okay so I asked my site administrators to detail what they did over the last few days.

    Turns out the emails are being sent to them when they assign a password upon registering a new user, or changing another users password.

    This is being done in the Dashboard.

    First I don’t know why it would email when adding a new user.

    Second I don’t know why it would email the person changing the password and not the user whose password was changed.

    • This reply was modified 8 years, 5 months ago by nward85.
    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 5 months ago

    Hi @nward85,

    Please make sure that you have set admin email and mail appears from in Ultimate member -> Settings and Email tab.
    Check for plugin conflicts so we can rule out any conflicts with other plugins.

    Regards.

    Thread Starter nward85

    (@nward85)

    8 years, 5 months ago

    Everything is set correctly.
    I’ve tested on a fresh install and it does the same thing.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 5 months ago

    Hi @nward85,

    Can you please tell me what steps we should take to replicate this issue.

    Let us know.
    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    8 years, 5 months ago

    Closed due to inactivity.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Password changed email’ is closed to new replies.