password does not work after registration | ww.wp.xz.cn

Resolved ingridlc
(@ingridlc)

3 years, 8 months ago

After the user registers and creates the password and the admin approves it, the user cannot log in with the password he created.

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Amrit Kumar Shrestha
(@shresthauzwal)

3 years, 8 months ago

Hi @ingridlc,

You have set the user login as admin approval on your site, so we are unable to complete the test for the issue you have mentioned. The user registration plugin does not have any problems, so there seems to be a conflict between the plugin. Could you please refer to this documentation https://docs.wpeverest.com/user-registration/docs/how-to-check-plugin-theme-conflict/ and follow the instruction kindly? This will let you know the cause of the error.

Let me know if it helps, and I will get back to you.

Regards!

Plugin Support Amrit Kumar Shrestha
(@shresthauzwal)

3 years, 8 months ago

Hi @ingridlc,

Since we did not get a response from your end, we are marking this thread as resolved as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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2 replies
2 participants
Last reply from: Amrit Kumar Shrestha
Last activity: 3 years, 8 months ago
Status: resolved