Password doesn’t sync when I create or update users

  • donbeni

    (@donbeni)


    4 years, 6 months ago

    Hello,

    I’ve enabled password (outgoing and incoming respectively) on both synced websites and tested them (with the test button) on both websites to ensure they are synced, and they are because the test results was a green ok sign.

    But when I create a new user or change an existing user password, the password doesn’t sync.

    Every other user info sync successfully, only password doesn’t sync. And like I mentioned above, I’ve enabled password (outgoing and incoming respectively) on both synced website.

    I saw this error message on the activity log (I don’t know if it’s related):

    Warning – Failed to renew token for my_website_url_here – retrying…

    Kindly help out. Thanks!

    Best regards

    • This topic was modified 4 years, 6 months ago by donbeni.
Viewing 3 replies - 1 through 3 (of 3 total)
  • theinnographer

    (@theinnographer)

    4 years, 6 months ago

    Hi there,

    I have this exact problem too. Fresh WordPress sites. All ping tests work great, including passwords. And yet the passwords don’t actually sync.

    All other syncs work fine.

    This used to work fine and I’m afraid I didn’t monitor this one closely enough to say when it stopped working.

    Appreciate any help you can provide!

    Alex.

    theinnographer

    (@theinnographer)

    4 years, 6 months ago

    (Although I don’t see the token warning.)

    theinnographer

    (@theinnographer)

    4 years, 6 months ago

    Hi there,

    A quick follow up.

    Upon further testing, I can confirm that the password sync between sites IS working just fine when the user updates their own password.

    It seems both @donbeni and I were expecting it to happen when an admin updates a user’s password via their profile page.

    So it seems that the plugin is doing exactly as it is designed to do, i.e. Fires “when a user resets their password. The expected result is the password being reset for the user on all registered remote sites accepting incoming Password actions.”

    Is synching passwords upon profile updates something you would consider adding to the plugin Alexandre?

    For our part, it was surprising that it doesn’t do this and leads to the user having multiple passwords when they / we don’t expect it.

    Thanks again for the great plugin!

    Alex.

Viewing 3 replies - 1 through 3 (of 3 total)

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