Password reset

  • Resolved Jennifer

    (@akpae5)


    2 years, 5 months ago

    hello, while I’m testing the links I noticed that the lost password link is redirected to 404 page not found. Please how can I get this resolved how to set lost password page?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    2 years, 5 months ago

    Hi, thank you for reaching out to us. The Lost your password? link is related to WordPress and not our plugin. Something in your site might be blocking the lost your password link.

    Kind regards.

    Thread Starter Jennifer

    (@akpae5)

    2 years, 5 months ago

    hello, mbrsolution thanks for your response. But I’m using other plugin like profile builder and allow users to register and login the lost password page work there very fine. But affecting on wp affiliate login section lost password page is page not found.

    Plugin Support mbrsolution

    (@mbrsolution)

    2 years, 5 months ago

    Can you share the URL with the Affiliates Manager login form?

    Thank you.

    Thread Starter Jennifer

    (@akpae5)

    2 years, 5 months ago

    hello, @mbrsolution thanks for your response. I’m trying to get these issue to resolve but it still persist please check it here .

    Plugin Support mbrsolution

    (@mbrsolution)

    2 years, 5 months ago

    The lost your password link in your site is pointing to the following URL.

    yourwebsite.com/lost-password/

    However in my site it is pointing to the following URL.

    mywebiste.com/?action=lostpassword

    You might have a plugin interfering with the lost your password default link. Please try the following troubleshooting steps.

    https://wpaffiliatemanager.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

    Kind regards.

    • This reply was modified 2 years, 5 months ago by mbrsolution.
    Thread Starter Jennifer

    (@akpae5)

    2 years, 5 months ago

    the lost password shortcode is not being provided to the plugin and nothing seems to work. Help please.

    Plugin Support mbrsolution

    (@mbrsolution)

    2 years, 5 months ago

    Did you carry out the troubleshooting instructions I provided above?

    Regards.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Password reset’ is closed to new replies.