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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @vitzkrieg,

    I’ve also tested this on my WP Instance, and the recover password functionality appears to be working correctly. To have a better idea of your setup, similar to that post:

    1. Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a full screenshot with everything you have installed related to Paid Member Subscriptions (make sure the plugin version can be seen)?
    2. Could you please go to your site’s Dashboard -> Paid Member Subscriptions -> Settings -> General -> and send a full screenshot from there (please make sure all the settings from that page can be seen)?
    3. Could you please go to your site’s Dashboard -> Paid Member Subscriptions -> E-Mails -> Member Emails -> and send a full screenshot from there (please make sure all the settings from that page can be seen, especially the Recover Password Email template)?
    4. Could you please provide the URL of the page where you have the PMS Recover Password form added (the page with the issue)?

    You can use a site like https://snipboard.io/ to share the screenshots.

    Thread Starter Vitzkrieg

    (@vitzkrieg)

    Turned out to be an issue with Yoast SEO.

    Yoast SEO –> Settings –> Crawl optimization –> Advanced: URL cleanup –> Additional URL parameters to allow

    Add: loginName & key

Viewing 2 replies - 1 through 2 (of 2 total)

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