Password Reset Synchronization

  • Resolved lemuero6

    (@lemuero6)


    5 years, 9 months ago

    Hi Alexandre,
    Fantastic plugin that does what it should do.
    It’s simple yet perfect. Thank you.

    I have a problem/question regarding the synchronization of passwords.
    All settings work fine, users are created across 3 domains/websites and can be changed/ deleted equally synchronized. When I (the customer) wants to reset my password, it doesn’t sync and in the log gives me this error: Alert – “Password” action is not activated. Which doesn’t make sense since it is activated. Tried to untik and tik – save. Still no change. Could you perhaps have a look at your code and perhaps give some more insight on how the password reset method works? Thank you in advance.

    The page I need help with: [log in to see the link]

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  • Plugin Author Alexandre Froger

    (@frogerme)

    5 years, 9 months ago

    Hi @lemuero6 !
    Thank you for the kind words!

    I checked your website – I see it’s using WooCommerce, and the reset password form is the WooCommerce form.
    I tested in my environment: although I did not get the log you describe, I did notice the password not getting synced. Looking at WooCommerce code, it only calls password_reset action before password reset but doesn’t call after_password_reset action after password reset (and it very much should!). This is a typical integration case as described on the main plugin page.
    Feel free to raise an integration request through proper channels ; I’ll mark the topic as resolved because further discussion is out of the scope of this forum.

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