Paused???

  • Resolved mtporter

    (@mtporter)


    4 years, 2 months ago

    Only have 24 subscribers. Key is valid but do see:

    Your key is valid
    MailPoet Sending Service is active
    Your key is not valid for MailPoet Premium

    I have the latest version which I think is Premium (3). When I download ‘Premium’ it is the same version I’m running.

    Created a new newsletter and now sending but it reads ‘Paused’ and ‘Nice job! Check back in 6 hour(s) for more stats.’

    My Sender Domains have been verified

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    4 years, 1 month ago

    Hello @mtporter ,

    Can you reply back with your website name?

    Can you also send us a screenshot of the error/issue you’re experiencing?

    `Also kindly send us the following:

    * A screenshot of the MailPoet > Help > System Status page. Please ensure to capture the whole page or make several screenshots.
    * Copy and paste the information from MailPoet > Help > System Info.

    Kindly make sure to blur out any sensitive information before sending the screenshot.

    Looking forward to hearing from you!

    Have a great day.

    Plugin Support Dani F. a11n

    (@danielinhou)

    4 years ago

    Hi again,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Cheers

Viewing 2 replies - 1 through 2 (of 2 total)

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