Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Patrick

    (@paddyam)

    Hi @wood1e,

    Thanks for reaching out, and I’m sorry to hear about the trouble you’re running into.

    From the screenshot you shared, it looks like the front‑end isn’t pulling in the event‑specific details, things like the event time and ticket options. This suggests that the single event template isn’t being rendered, probably linked to the Breakdance templating.

    At the moment, there isn’t a shortcode that can output the full single‑event view. That page relies on the standard WordPress single post template structure.

    To test this properly, could you create a single event template following the steps outlined in the documentation and see if the full event details appear as expected?

    Once you’ve had a chance to try that, feel free to let me know how it goes.

    Thanks.

    Thread Starter wood1e

    (@wood1e)

    It is a template I am using, so looks like I will have to stick with default layout or customised as you have stated! When I removed the template the pricing quantity and buy now button appeared

    It is a shame the events ‘work’ in Breakdance Templates’ but the paying option doesn’t.

    Plugin Support Patrick

    (@paddyam)

    Hi @wood1e,

    Thanks once again. Your feedback is genuinely valuable, and I’ll make sure it’s noted as a feature request for better page builder compatibility.

    Kind regards.

    Thread Starter wood1e

    (@wood1e)

    Hi

    Thanks for that, so I can’t use Sugar Calendar with Breakdance as it removes the need for themes, so I cannot edit single.php

    And anyway, in the theme files I can see single.html under /2025/templates?

    Plugin Support Patrick

    (@paddyam)

    Hi @wood1e,

    Thanks for the follow-up and for digging into this further!

    I went ahead and tested this on my end and was able to get it working, I’ll include a screencast so you can see exactly how it’s set up: https://a.supportally.com/v/XyLxhc

    Regarding the single.html file you’re seeing under /2025/templates, that’s part of the block theme template structure. That said, adding a single.php template should override it, which is worth trying if you haven’t already.

    Since I’m unable to replicate the issue on my end, something specific to your setup may be causing the button not to load. To help narrow this down, I’d recommend testing the same setup on a clean WordPress install with no other plugins or customizations active. If the issue persists there, please also check for any error logs that might point to what’s going wrong and share them with us, that would help us investigate further.

    Let us know how it goes!

    Plugin Support Patrick

    (@paddyam)

    Hi @wood1e,

    We haven’t heard from you in a while, so I’m going to go ahead and close out this thread for now. If you’re still having trouble, feel free to respond here at your convenience and we’ll be happy to help.

    Have a great day!

Viewing 6 replies - 1 through 6 (of 6 total)

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