Payed version is a BETA!!!

I have had arguments with the support even before I bought the plugin. Because the product cost was 249 usd for 1 website license. We made a quotation for our client with the costs calculated in. After 2 weeks the client excepts our quotation and we decided to purchase the plugin. So we go to orderable.com and see that the plugin has almost 3x their price. I got in contact with the support to see if they can come up with a solution. But they disagreed and told me I have to pay the full amount of 599 usd. Because, the 249 was a beta version. After a lot of mails sent we decided to take our lose and pay 599 for the plugin and let our client pay 249 for it….

It now 2 month since we are using orderable and there have been a lot of bugs so far!! First of all I had issues where people were unable to fill in the time they want to pick up the order. So, again I came in contact with the support, but it took them 3 days to respond. And tell me I have to open a ticket with the technical support…

This took again 2 days for them to respond. Luckily, there where able to fix this issue.

One week later I had again a problem. After an orderable update the entire mobile menu layout was broken. I hit up the technical support team so they can fix the issue. After 2 days they told me I had to turn of all the plugin…. If I had not tried that already -_____-.

I responded instantly, but it took again 2 days for them to come up with another solution. They gave me some custom code to fix the problem. I have added the custom code, but the layout is still not working right. It’s now 2 weeks later, and they still have not fixed the issue with an update…..

I regret spending so much money and time on this plugin. And worst of all our client is not happy because of the bad working ordering system…