Payment Button Not Showing on Mobile Interface

Viewing 4 replies - 1 through 4 (of 4 total)
  • Igor H

    (@ihereira)

    3 years, 3 months ago

    Hello,

    I was checking from my smartphone, and I could not see Gpay button on mobile view either. On Desktop view, it is working.

    To check better, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Cheers.

    Thread Starter alon3wolf

    (@alon3wolf)

    3 years, 3 months ago

    Hello Igor,
    thanks for reply.

    Status Log :

    `
### WordPress Environment ###

WordPress address (URL): https://blacksaturn.co
Site address (URL): https://blacksaturn.co
WC Version: 7.4.1
REST API Version: ✔</img> 7.4.1
WC Blocks Version: ✔</img> 9.4.4
Action Scheduler Version: ✔</img> 3.5.4
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔</img>
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 0
PHP Max Input Vars: 3000
cURL Version: 7.85.0
OpenSSL/3.0.8

SUHOSIN Installed: –
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Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>

### Database ###

WC Database Version: 7.4.1
WC Database Prefix: wp_
Total Database Size: 19.88MB
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Database Index Size: 3.33MB
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### Post Type Counts ###

attachment: 848
custom_css: 1
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elementor_library: 8
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page: 15
post: 1
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product_variation: 62
revision: 320
shop_order: 2
wp_block: 1

### Security ###

Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>

### Active Plugins (13) ###

Aliexpress ve Etys Yorum Botu: by İbrahim YURTTAPAN – 1.0
Coinbase Commerce: by Coinbase Commerce – 1.2.1
CommerceGurus CommerceKit: by CommerceGurus – 2.2.1
Easy WP SMTP: by Easy WP SMTP – 2.0.1
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Kirki Customizer Framework: by David Vongries – 4.1.1
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Rank Math SEO: by Rank Math – 1.0.110
SiteGround Optimizer: by SiteGround – 7.3.1
Product Feed PRO for WooCommerce: by AdTribes.io – 12.3.5
WooCommerce Stripe Gateway: by WooCommerce – 7.2.0
CURCY - WooCommerce Multi Currency Premium: by VillaTheme – 2.2.2
WooCommerce: by Automattic – 7.4.1

### Inactive Plugins (1) ###

SiteGround Security: by SiteGround – 1.4.1

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔</img>
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #8 - /shop/
Cart: #9 - /cart/
Checkout: #10 - /checkout/
My account: #11 - /my-account/
Terms and conditions: ❌</img> Page not set

### Theme ###

Name: Shoptimizer
Version: 2.6.4
Author URL: https://www.commercegurus.com/
Child Theme: ❌</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔</img>

### Templates ###

Overrides: shoptimizer/woocommerce/cart/cart.php
shoptimizer/woocommerce/checkout/form-checkout.php
shoptimizer/woocommerce/emails/email-footer.php
shoptimizer/woocommerce/emails/email-header.php
shoptimizer/woocommerce/myaccount/form-login.php
shoptimizer/woocommerce/single-product-reviews.php


### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
new-product-management-experience
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
product-variation-management
settings

Daily Cron: ✔</img> Next scheduled: 2023-03-10 06:12:28 +00:00
Options: ✔</img>
Notes: 30
Onboarding: skipped

### Action Scheduler ###

Canceled: 1
Oldest: 2023-03-09 09:05:44 +0000
Newest: 2023-03-09 09:05:44 +0000

Complete: 1,270
Oldest: 2023-02-07 05:25:34 +0000
Newest: 2023-03-09 17:44:23 +0000

Failed: 2
Oldest: 2023-02-15 07:56:59 +0000
Newest: 2023-03-01 06:21:29 +0000

Pending: 4
Oldest: 2023-03-09 17:59:23 +0000
Newest: 2023-03-12 14:11:00 +0000


### Status report information ###

Generated at: 2023-03-09 17:44:25 +00:00
`
    Igor H

    (@ihereira)

    3 years, 3 months ago

    Hi,

    Thanks for sending the system report.

    Ca you please check again after switching the site theme to Storefront and disabling all other plugins except WooCommerce and Stripe?

    You can use the Meks Quick Plugin Disabler, to help you remember what plugins you currently have active so it’s easy to switch them back on.

    Let us know what you find.

    Igor H

    (@ihereira)

    3 years, 2 months ago

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers.

Viewing 4 replies - 1 through 4 (of 4 total)

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