payment choice

  • Resolved stefanobryce

    (@stefanobryce)


    1 year, 2 months ago

    I installed Woocomerce on my wordpress site and in the final cart part there are options: cash on delivery or normal shipping. If I apply cash on delivery the payment choice (bank transfer or pay pal) is activated anyway, this creates confusion among buyers, in case of cash on delivery I would like to deactivate the payment options (bank transfer and Paypal). How should I do it? thanks help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 year, 2 months ago

    Hi there,

    I understand that you’d like to disable other payment options (such as bank transfer and PayPal) when a customer selects Cash on Delivery (COD) at checkout.

    By default, WooCommerce does not automatically disable payment gateways based on the chosen shipping method. However, you can use a plugin like Conditional Payments for WooCommerce or add a custom code snippet to disable specific payment methods when COD is selected.

    I hope this helps.

    Thread Starter stefanobryce

    (@stefanobryce)

    1 year, 2 months ago

    I tried to install plugins and enter settings with deactivation in case of …. What I don’t understand is that two different types of situations can occur in the checkout. Can I send example screens?

    Zee

    (@doublezed2)

    1 year, 2 months ago

    Hello stefanobryce,

    Thank you for your reply.

    Yes, please share URL of th site and screenshots of Checkout page with us for better understanding. You may use https://snipboard.io to upload images and share link here.

    If you need help with Conditional Payments for WooCommerce plugin settings, then I suggest contacting their support at this forum. We are here to help you with WooCommerce configuration.

    Looking forward to your response. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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