Payment Gateway switch

  • Resolved diddyp

    (@diddyp)


    7 years, 3 months ago

    Hi,
    I have problems with switching between payment gateways. Just Paypal works and just Offline Donation option works, but when I choose both, users can not switch between paypal and offline. Just default gateway works and second option does not appear… ?! (just spinning cirle and nothing more)

    Any idea what could be wrong ?
    regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    7 years, 3 months ago

    This most often happens when you have javascript errors on the page. Can you provide a link to your form so I can see the problem live?

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    7 years, 3 months ago

    HI there,

    We discussed this offline. The issue is that your theme “Classiera” is enqueuing it’s own custom jQuery file in ADDITION to the one that WordPress ships with. This will break many things including Give forms.

    Read here on why this is a bad practice:
    https://pippinsplugins.com/why-loading-your-own-jquery-is-irresponsible/

    I’d reach out to the theme author for help on how to dequeue that custom jQuery file — that will help you with any plugins that use jQuery on the frontend of your site at all, not only Give.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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