Payment is Not Processing

Resolved
(@vitaflowsport)
Hello.
I am using the Square for Woo plugin. Out of the blue, it stopped working. It allows a credit card to be input at checkout and once submitted, the little circle spins but nothing else happens. I disconnected from Square and re-connected. This did not help. We use a checkout plugin CheckoutWC. I disabled this and tried and it still does not work. Any help would be appreciated! System status below.
Thanks Dave

### WordPress Environment ###

WordPress address (URL): https://vitaflowsport.com
Site address (URL): https://vitaflowsport.com
WC Version: 4.3.3
REST API Version: ✔ 1.0.10
WC Blocks Version: ✔ 2.7.3
Action Scheduler Version: ✔ 3.1.6
WC Admin Version: ✔ 1.3.1
Log Directory Writable: ✔
WP Version: 5.5
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: Apache
PHP Version: 7.3.20
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1g-fips

SUHOSIN Installed: –
MySQL Version: 5.7.25-28-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 4.3.3
WC Database Prefix: wpug_
Total Database Size: 65.54MB
Database Data Size: 56.26MB
Database Index Size: 9.28MB
wpug_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wpug_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpug_woocommerce_order_items: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
wpug_woocommerce_order_itemmeta: Data: 2.52MB + Index: 0.41MB + Engine InnoDB
wpug_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpug_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_actionscheduler_actions: Data: 0.41MB + Index: 0.38MB + Engine InnoDB
wpug_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_actionscheduler_logs: Data: 0.28MB + Index: 0.19MB + Engine InnoDB
wpug_affiliate_wp_affiliatemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_affiliate_wp_affiliates: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_affiliate_wp_creatives: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_affiliate_wp_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_affiliate_wp_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_affiliate_wp_payouts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_affiliate_wp_referralmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_affiliate_wp_referrals: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_affiliate_wp_rest_consumers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_affiliate_wp_sales: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_affiliate_wp_visits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_commentmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpug_comments: Data: 0.52MB + Index: 0.41MB + Engine InnoDB
wpug_cptch_responses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_db7_forms: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpug_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpug_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_lctr2_conf: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_lctr2_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_lctr2_migrations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_lctr2_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpug_lctr2_searchlog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_field_meta: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_form_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_nf3_upgrades: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wpug_options: Data: 2.23MB + Index: 0.17MB + Engine InnoDB
wpug_postmeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wpug_posts: Data: 1.52MB + Index: 0.20MB + Engine InnoDB
wpug_queue: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpug_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_rank_math_internal_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpug_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_rank_math_sc_analytics: Data: 0.31MB + Index: 0.16MB + Engine InnoDB
wpug_sfa_abandoned_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpug_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_uap_cpm: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_uap_dashboard_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_usermeta: Data: 2.52MB + Index: 1.97MB + Engine InnoDB
wpug_users: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wpug_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpug_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_wc_order_product_lookup: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wpug_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wpug_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpug_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpug_wfconfig: Data: 27.52MB + Index: 0.00MB + Engine InnoDB
wpug_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
wpug_wfhits: Data: 0.22MB + Index: 0.05MB + Engine InnoDB
wpug_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpug_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wpug_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wflogins: Data: 0.17MB + Index: 0.06MB + Engine InnoDB
wpug_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wfnotifications: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpug_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpug_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpug_wfstatus: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
wpug_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_woocommerce_square_customers: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpug_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_yith_wcaf_affiliates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_yith_wcaf_clicks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_yith_wcaf_commissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_yith_wcaf_commission_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_yith_wcaf_payments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_yith_wcaf_payment_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_yith_wcaf_payment_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpug_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpug_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpug_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 228
blocks: 19
custom_css: 2
jetpack_migration: 2
jp_img_sitemap: 3
jp_sitemap: 3
jp_sitemap_master: 3
nav_menu_item: 21
page: 47
post: 30
product: 22
product_variation: 18
revision: 11
shop_coupon: 147
shop_order: 407
shop_order_refund: 5
sidebar: 2
store_locator: 2
woo_discount: 1
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (33) ###

Query Monitor: by John Blackbourn – 3.6.1
Akismet Anti-Spam: by Automattic – 4.1.6
CheckoutWC: by Objectiv – 3.7.4
Contact Form 7: by Takayuki Miyoshi – 5.2.1
Contact Form CFDB7: by Arshid – 1.2.4.11
Invisible reCaptcha: by Mihai Chelaru – 1.2.3
Jetpack by WordPress.com: by Automattic – 8.8.2
Nextend Social Login: by Nextendweb – 3.0.24
SG Optimizer: by SiteGround – 5.6.4
SSL Insecure Content Fixer: by WebAware – 2.7.2
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.26

Abandoned Cart Reports For WooCommerce: by Small Fish Analytics – 2.6.1 – Installed version not tested with active version of WooCommerce 4.3.3
WC Hide Shipping Methods: by Rynaldo Stoltz – 1.4
Woo Discount Rules: by Flycart Technologies LLP – 2.1.1
WooCommerce All Products For Subscriptions: by SomewhereWarm – 3.1.7 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.0.13 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Email Customizer: by cxThemes – 3.33 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Stripe Gateway: by WooCommerce – 4.5.1
Klaviyo for WooCommerce V2: by Klaviyo
Inc. – 2.0.7 – Installed version not tested with active version of WooCommerce 4.3.3

WooCommerce Services: by Automattic – 1.24.0 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.37 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Simple Storewide Sale: by wpgenie – 1.1.6 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Smart Coupons: by StoreApps – 4.7.6 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Square: by WooCommerce – 2.1.6
WooCommerce Subscriptions: by WooCommerce – 3.0.4 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Tab Manager: by SkyVerge – 1.12.2 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce URL Coupons: by SkyVerge – 2.9.4 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce: by Automattic – 4.3.3
WooCrack Updater Plugin: by WooCrack.com – 1.6
Wordfence Security: by Wordfence – 7.4.10
WP Mail SMTP: by WPForms – 2.2.1
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.2

Yotpo Social Reviews for Woocommerce: by Yotpo – 1.1.8 – Installed version not tested with active version of WooCommerce 4.3.3

### Inactive Plugins (28) ###

AffiliateWP: by Sandhills Development
LLC – 2.5.4

AffiliateWP - Affiliate Forms For Ninja Forms: by Pippin Williamson and Andrew Munro – 1.1.12
AffiliateWP - Custom Affiliate Slugs: by Pippin Williamson and Andrew Munro – 1.0.2
AffiliateWP - Lifetime Commissions: by AffiliateWP – 1.3.2
AffiliateWP - Tiered Rates: by AffiliateWP – 1.1.2
Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.20
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 6.2.2
Locatoraid: by plainware.com – 3.8.4
Mailchimp for WooCommerce: by Mailchimp – 2.4.5
Ninja Forms: by Saturday Drive – 3.4.25
Ninja Forms - Addon Manager: by The WP Ninjas – 3.0.13
Ninja Forms - Layout & Styles: by The WP Ninjas – 3.0.28
Ninja Forms - Multi-Part Forms: by The WP Ninjas – 3.0.26
Ninja Forms reCAPTCHA: by Aman Saini – 1.2.5
Printful Integration for WooCommerce: by Printful – 2.1.13
Rank Math SEO: by Rank Math – 1.0.47
Rewards and Referrals By Swell: by Swell – 1.3.0 – Installed version not tested with active version of WooCommerce 4.3.3
Simple Google reCAPTCHA: by Michal Novák – 3.7
Users by Date Registered: by Sébastien Dumont – 1.0.7
User Switching: by John Blackbourn & contributors – 1.5.5
WooCommerce Role Based Methods: by WPBackOffice – 2.4.2 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Wholesale Lead Capture: by Rymera Web Co – 1.14.3 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Wholesale Order Form: by Rymera Web Co – 1.15.5 – Installed version not tested with active version of WooCommerce 4.3.3
WooCommerce Wholesale Prices: by Rymera Web Co – 1.11.11
WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.24 – Installed version not tested with active version of WooCommerce 4.3.3
WooSidebars: by WooCommerce – 1.4.5
WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 1.4.3
WP Rocket: by WP Media – 3.6.0.3

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class
object-cache.php: Memcached

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: ❌ Page not set
Cart: #71 - /shopping-cart/
Checkout: #72 - /checkout/
My account: #73 - /my-account/
Terms and conditions: #674 - /legal-and-policy/terms-conditions/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ✔
Parent Theme Name: Flatsome
Parent Theme Version: 3.12.0
Parent Theme Author URL: http://www.uxthemes.com/
WooCommerce Support: ✔

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome-child/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome-child/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome-child/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-product_cat.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome-child/woocommerce/loop/orderby.php
flatsome/woocommerce/loop/pagination.php
flatsome-child/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php

### Subscriptions ###

WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL: https://vitaflowsport.com
Subscription Statuses: –
WooCommerce Account Connected: ❌ No
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure

### Store Setup ###

Country / State: United States (US) — Florida

### Payment Gateway Support ###

Square: products
card_types
customer_decline_messages
payment_form
authorization
charge
charge-virtual
capture_charge
refunds
voids
customer_id
tokenization
add_payment_method
token_editor
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin

### Square ###

Environment: Production
Tokenization Enabled: ✔
Debug Mode: Off

### WooCommerce Customer/Order/Coupon Export ###

Automated exports: 0
Custom formats: 0
Next export: Not scheduled

### Action Scheduler ###

Complete: 453
Oldest: 2020-07-17 10:04:40 -0700
Newest: 2020-08-17 08:36:20 -0700

Failed: 6
Oldest: 2019-10-31 16:16:03 -0700
Newest: 2019-10-31 21:55:29 -0700

Pending: 8
Oldest: 2020-08-18 05:32:33 -0700
Newest: 2020-08-24 08:35:45 -0700
The page I need help with: [log in to see the link]
Viewing 3 replies - 1 through 3 (of 3 total)
Thread Starter vitaflowsport
(@vitaflowsport)

5 years, 9 months ago

HI again.

Also, I have the logging ticked for the square plugin. I have checked the logs and there is no error showing.

Elvira K.
(@treibalen)

5 years, 9 months ago

Hi there @vitaflowsport,

Thanks for reaching out!

There are several things to check here:

– make sure logging is enabled in WooCommerce > Settings > Payments > Square. Log file for Square payments will be called square_credit_card in WooCommerce > Status > Logs. Can you please try again and see what becomes available for your test order? Please remove any sensitive information from logs and use pastebin.com to paste them here.

– before placing your test order, make sure to open Chrome Dev Tools > go to Network tab. Now place a test order and check both the Console and Network tab for errors. Can you share a screenshot of both? I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

Looking forward to hearing back from you!

Elvira K.
(@treibalen)

5 years, 9 months ago

Hi there @vitaflowsport,

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
Viewing 3 replies - 1 through 3 (of 3 total)
The topic ‘Payment is Not Processing’ is closed to new replies.
Tags
